We are dedicated to your online training success. Once you have selected and purchased your online training course, you will receive your online account. Your account gives you access to your course materials, assignments, readings, quizzes, and videos. For this reason, you will have three days from time of purchase to request a refund. After that time, you may choose an alternate class, or choose a different start date. If you begin your course and cannot complete it, you may still have full access to all your course content, including videos and any class recordings to review for one full year. You may also request past a year if needed. You may also receive an approval and/or opportunity to join a later live class. You may have access to all materials as long as it is still supported in our system.